1. Agreement to Terms
By accessing or using the FIFO Ready website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
FIFO Ready provides AI-powered resume writing, cover letter generation, and related career document services. Our services use artificial intelligence to generate tailored, ATS-optimised documents for job seekers across all industries in Australia.
3. Subscriptions and Payment
- All prices are listed in Australian Dollars (AUD) and include GST where applicable.
- Payment is required at the time of subscribing before services can be accessed.
- We accept major credit cards and payment platforms as displayed at checkout.
- Subscriptions are confirmed via email once payment is successfully processed.
- Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled before the renewal date.
4. Subscription Tiers
We offer multiple subscription tiers with different features and usage limits. The specific features, limits, and pricing for each tier are displayed on our pricing page and may be updated from time to time.
5. AI-Generated Content
- Our AI generates resume and cover letter content based on the information you provide. The quality and accuracy of generated content depends on the quality and completeness of the information you supply.
- You are responsible for reviewing all AI-generated content for accuracy before submitting it to employers.
- AI-generated content may require editing and should be treated as a professional starting point, not a final document.
6. Client Responsibilities
You agree to:
- Provide accurate, truthful information about your work history, qualifications, and experience
- Review all generated documents and verify their accuracy before submitting them to employers
- Not use our services for fraudulent purposes or to misrepresent your qualifications
- Not share your account credentials or allow others to use your subscription
7. Intellectual Property
- Upon payment of your subscription, you receive full ownership of your completed resume and cover letter documents.
- We retain the right to use anonymised, aggregated data to improve our AI models and services.
- Our website content, templates, AI models, and proprietary methods remain our intellectual property.
8. Refund Policy
We offer a 14-day money-back guarantee on all subscription plans. If you are not satisfied with our services within 14 days of your initial subscription, contact us for a full refund. After the 14-day period, subscriptions are non-refundable but can be cancelled at any time to prevent future charges.
9. Cancellation
You may cancel your subscription at any time from your billing page or by contacting us. Upon cancellation:
- Your access continues until the end of your current billing period.
- No further charges will be made after cancellation.
- There are no cancellation fees or lock-in contracts.
10. Limitation of Liability
- We do not guarantee employment outcomes. Our services are designed to improve your job application materials, but hiring decisions are made by employers.
- We are not liable for any indirect, incidental, or consequential damages arising from use of our services.
- Our total liability is limited to the amount you paid for your subscription in the current billing period.
11. Accuracy of Information
We rely on the information you provide to generate your documents. You are responsible for verifying the accuracy of all information in your completed resume and cover letter documents before submitting them to employers.
12. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
13. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.
14. Governing Law
These Terms of Service are governed by the laws of Western Australia, Australia. Any disputes will be resolved in the courts of Western Australia.
15. Contact
For questions about these Terms of Service, please contact us at:
FIFO Ready
Email: support@fifoready.ai
Phone: +61 494 631 050
Location: Perth, WA, Australia
