Your CV deserves care.
Before using the free scan
The free scan uses your CV text and selected role to prepare feedback. If you submit a job advertisement through an ad-based feature, we also use that text for the comparison. Uploaded PDF and DOCX files are sent to our server to extract text; pasted text and TXT files are sent for analysis when you start the scan. Our configured AI services include Anthropic (Claude) and, when enabled, xAI (Grok). Your submitted text may be processed by these providers outside Australia, including in the United States.
Google Cloud and Firebase support hosting, authentication, data storage and abuse prevention. Cloudflare Turnstile checks for automated abuse. Resend supports email delivery; Sentry supports error monitoring. Stripe processes payments. Operational records can include upload filenames, IP addresses, browser details and referral information. This is not a promise that all information is immediately deleted or never shared with a provider.
Remove identity document numbers, medical information and other people’s contact details before submitting. You may use the free scan without an account or email address, and download findings directly. Submitting a scan does not subscribe you to optional marketing. If you do not provide readable CV text and an advertisement, we cannot prepare the comparison.
Introduction
KML Ventures Pty Ltd, ABN 42 674 626 307, trading as FIFO Ready and Wizard Resumes (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This policy explains our handling of personal information. Read the collection notice before submitting your CV and remove information that is not needed for the service.
Information we collect
We collect information that you provide directly to us, including:
- Personal information: Name, email address, phone number, and mailing address.
- Employment information: Work history, qualifications, certifications, and skills (provided for resume generation services).
- Payment information: Credit card details and billing information (processed securely through Stripe).
- Communications: Any messages, feedback, or correspondence you send to us.
Automatically collected information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
We use cookies and similar tracking technologies (including Google Analytics, Google Ads, Meta Pixel and Microsoft Clarity) to collect this information and improve our services.
How we use your information
We use the information we collect to:
- Provide, maintain, and improve our AI resume and cover letter generation services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and administrative messages
- Communicate with you about products, services, and promotions where permitted, with an option to unsubscribe
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Information sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics, AI processing).
- Legal requirements: When required by law or to protect our rights, privacy, safety, or property.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure.
Data retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Resume and cover letter documents are retained while your account is active and for 12 months after account closure to allow for re-downloads.
Your rights
You can contact us to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and operational retention requirements
- Opt out of marketing communications
To exercise these rights, please contact us at support@fifoready.ai.
Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect some functionality.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children’s privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Chrome extension
The FIFO Ready Chrome extension (“extension”) reads job listing content (job title, company name, location, salary and description text) from supported job boards (SEEK, Indeed and LinkedIn) when you click the extension button. This data is sent to our servers solely to generate a tailored resume and cover letter for that role.
We collect the following data through the extension:
- Job listing content: Extracted from the page you are viewing, only when you initiate a generation. We do not read page content in the background or on pages you do not interact with.
- Authentication tokens: A Firebase authentication token is stored locally in the browser to keep you signed in. This token is never shared with third parties.
The extension does not collect browsing history, track your activity across websites, or transmit any data unless you explicitly click “Get Resume”. All data processing is subject to the same security and retention policies described in this document.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
Contact us
If you have questions about this Privacy Policy, please contact us at:
FIFO Ready
Email: support@fifoready.ai
Phone: +61 494 631 050
Location: Perth, WA, Australia
Privacy questions and complaints
Email support@fifoready.ai with an access, correction or deletion request, or a privacy complaint. We may need to verify your identity before releasing information. We will investigate and respond to your concern. If it remains unresolved, you can contact the Office of the Australian Information Commissioner about available complaint options.
