Introduction

FIFO Ready ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, and mailing address
Employment Information: Work history, qualifications, certifications, and skills (provided for resume generation services)
Payment Information: Credit card details and billing information (processed securely through Stripe)
Communications: Any messages, feedback, or correspondence you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website or source

We use cookies and similar tracking technologies (including Google Analytics and Microsoft Clarity) to collect this information and improve our services.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI resume and cover letter generation services
Process transactions and send related information
Respond to your comments, questions, and requests
Send you technical notices, updates, and administrative messages
Communicate with you about products, services, and promotions
Monitor and analyse trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics, AI processing)
Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Resume and cover letter documents are retained while your account is active and for 12 months after account closure to allow for re-downloads.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

To exercise these rights, please contact us at support@fifoready.ai

Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect some functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

FIFO Ready
Email: support@fifoready.ai
Phone: +61 494 631 050
Location: Perth, WA, Australia